Carers wellbeing break payment terms and conditions

If you meet the eligibility criteria, you must agree to the following conditions before receiving the payment.

Payment details

we will provide a one-off payment of £300 via a pre-paid debit card issued by a company called allpay
there is no cash alternative available
we will share your details with allpay, who will issue the card directly to your address. See

You are eligible to receive the payment if you:

are 18 years or older
provide care for someone who resides in ��ʵ��
have not previously received support through the Carer Breaks offer or a GP Personal Health Budget (PHB)
do not have an ongoing support plan in place with ��ʵ�� Adult Social Care (either for yourself or the person you care for)

The person you care for must:

By accepting and using the allpay debit card, you agree to the following:

the payment is intended solely for your personal use to access a carer break. It must not be used for someone else
the card can be used to fund any activity or service that facilitates a break from your caring role, except at gambling establishments. See How you can use your payment for ideas on how to use your wellbeing break payment
you can use your card online immediately - or offline after it’s been activated with an initial ‘chip and pin’ payment. After an initial chip and pin transaction you can use the card contactless for any sum up to £100
the pre-paid card is not a credit card and will have no loan or advance credit facility. You will only be able to make payments from the available balance on the card
you will be able to use your prepaid card at all terminal points which display the Mastercard® acceptance mark. For point-of-sale purchases at unblocked MCCs, online purchases and over the telephone
the card cannot be used at pre-pay petrol pumps
the funds must be used within 365 days from the date of issue. After this period, the card will be closed
cards with a balance of less than £3 after 3 months from the issue date will be closed
receipts for purchases are not required; however, we will conduct periodic random checks on card usage for monitoring purposes