ÄûÃʵ¼°¹

Page contents

• Report a right of way problem online
• Emergencies
• Long-term bridge closures enquiries
• Reporting other issues online
• Contact us by telephone
• Contact us by post

Report a right of way problem online

Are you reporting an overgrown path?

Please find below the dates that surface vegetation cuts are scheduled to be completed during summer 2025.  Surface vegetation is considered to be plants such as grass, nettles and brambles that grow from the surface of the path.

You can view which paths will be cut when you log into and look at our reporting map.  A path that is due to be cut will be indicated by yellow triangles along the length of that path.  Clearance will be carried out on other paths depending on reports received and as resources allow.

Please only report a path overgrown with surface vegetation that has not been highlighted with triangles.  If a path has an overgrown hedge, low branches hanging over the path, or you have found any other problem then please report a fault. Please ensure that the location is accurately plotted on the map and provide as much information as possible.  This will enable us to deal with your enquiry more effectively.

A path marked priority 1 will receive 2 cuts

• Cut 1: the path will be cut during June
• Cut 2: the path will be cut during the first half of September

A path marked priority 2 will receive 1 cut

• Cut 1: the path will be cut during July

A path marked priority 5 is part of the North Downs Way clearance programme and will receive two cuts

• Cut 1: the path will be cut during June
• Cut 2: the path will be cut during the first half of September

Emergencies

If you have an issue requiring immediate action on a public right of way contact either:

1. ÄûÃʵ¼°¹ during normal office hours on 0300 200 1003. Our Contact Centre will contact relevant staff immediately. If this is not possible or appropriate they will contact the Police.
2. If the issue is out of normal office hours or a Police matter, please report the issue to ÄûÃʵ¼°¹ Police:

• for emergencies such a serious crime or accident always dial 999.
• by phone on 101 or 01483 571212.
• for non-urgent minor crimes/incidents you can .

Long-term bridge closures enquiries

M3 footbridge, Bagshot Heath

This bridge is currently closed for repair works all enquiries should be directed to National Highways via email: info@nationalhighways.co.uk or Telephone: 0300 123 5000

Castle Road footbridge, Epsom

Due to public safety Network Rail are in the process of reconstructing this footbridge. The route is closed until 18 January 2025 or the completion of works, whichever is earliest. All enquiries should be directed to the or Telephone: 03457 114141.

St Johns footbridge, Woking

This bridge is currently closed for public safety reasons. All enquiries should be directed to the or Telephone: 03457 114141.

Thames path, Egham

The Environment Agency has closed the Thames Path at Egham due to a structural fault on bridge 142. All enquiries should be directed to: enquiries_THM@environment-agency.gov.uk

Reporting other issues online

If you would like to report or an on a public right of way or other public land, please report this to your district or borough council.

To report any other problem on a public right of way, please use our online form.

Contact us by telephone

Contact us via our contact centre.

Contact us by post

ÄûÃʵ¼°¹, Countryside Access Team, Whitebeam Lodge, Merrow Depot, Merrow Lane, Guildford, ÄûÃʵ¼°¹ GU4 7BQ.

Files available to download

• Public Rights of Way Maintenance and Enforcement Priority Statement November 2023 (PDF)
  Priority Statement for the Maintenance and Enforcement on Public Rights of Way to ensure public safety and to manage our workload effectively.