ÄûÃʵ¼°¹

Description

We are committed to the development of our workforce. This position is only available to applicants who already work for ÄûÃʵ¼°¹. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This permanent role has a starting salary of £79,260 per annum, based on a 36 hour working week. 

Are you a strategic leader with a passion for financial excellence and public service? We are seeking a dynamic and experienced Head of Financial Assessment and Client Affairs to lead a high-performing service responsible for managing over £83 million in Adult Social Care (ASC) income annually and for Client Financial Affairs protecting the financial and property interests of those who are unable to do this for themselves.

The team is based at Woodhatch Place, Reigate, with flexibility for remote working.

Rewards and Benefits

• 26 days' holiday, rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days per year
• Learning and development hub where you can access a wealth of resources

About the Team

This role sits within the Adults, Wellbeing and Health Partnerships Directorate, a collaborative and forward-thinking team committed to delivering high-quality services that support the financial wellbeing of ÄûÃʵ¼°¹'s adult social care clients. The team plays a key role in ensuring financial processes and decisions underpin the effective and sustainable delivery of adult social care across the county.

You will work closely with professionals across finance, commissioning and service delivery, in an environment that values innovation, accountability, and continuous improvement to drive better outcomes for residents.

About the Role

As Head of Financial Assessment and Client Affairs, you will lead the service responsible for financial assessments, client financial affairs, and the collection and recovery of ASC income. This includes ensuring best practice and compliance, developing robust policies and strategies, and delivering measurable improvements in financial operations. Central aspects of the role are to maximise income collection while reducing outstanding debt and responsibility for protecting the financial and property interests of those who are unable to do this for themselves.

You will also play a pivotal role in supporting the service's ongoing transformation programme alongside day-to-day operations, championing strategic change while maintaining service excellence.

We are looking for someone with in-depth knowledge of Adult Social Care financial assessments and debt recovery, along with a proven ability to lead at a senior level in a complex and high-demand environment. You'll be an effective communicator and collaborator, with a strategic mindset and the drive to deliver high standards of performance and accountability.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Substantial leadership experience in a relevant financial or public service setting
• Specialist knowledge of financial assessments and debt recovery within Adult Social Care
• Proven ability to develop and implement effective strategies and policies
• A track record of improving service delivery, managing risk, and achieving results
• Excellent communication and stakeholder management skills at all levels

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Sarah Kershaw, Director for Transformation, Assurance & Integration via email at sarah.kershaw@surreycc.gov.uk.

The job advert closes at 23:59 on 26th June 2025 with interviews to follow.

We look forward to receiving your CV (max. two pages) and personal statement (max. one page). Please click on the apply online button below to submit.

Our Values

Our values are as important as our abilities and shape who we are as an organisation. Discover more about our values.

Before submitting your application, we recommend you read the job description. Our provides insights of the culture at ÄûÃʵ¼°¹ and how as a valued employee, you can help shape our Council.

Our Commitment 

ÄûÃʵ¼°¹ is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application 
• The candidate has chosen to share that they have a disability on the application form 

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

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