Service update: Delays to printing bus passes and ÄûÃʵ¼°¹ LINK cards
We’re currently experiencing a significant interruption in printing ÄûÃʵ¼°¹ English National Concessionary Travel Scheme (ENCTS) bus passes and ÄûÃʵ¼°¹ LINK cards due to a technical issue with an external contractor.
A solution has been identified, and we expect printing to resume around 7 August 2025.
We sincerely apologise for the inconvenience and thank you for your patience.
A free bus pass allows ÄûÃʵ¼°¹ residents (aged 5 to older persons eligible age) with eligible disabilities to travel on buses free of charge.
It's valid between 9.30am and 11pm from Monday to Friday, and at any time on weekends and public holidays.